shipping guidelines

Kraftathlet shipping guidelines

Welcome to Kraftathlet! Below you will find our detailed shipping policies to ensure you know exactly how your orders will be shipped.

1. Free shipping We offer free shipping for all orders within Germany, Austria and Switzerland. There are no additional shipping costs, regardless of the order quantity or the weight of your products. If you would like to have your product delivered to another country, contact us and we will do our best to give you the best possible offer.

2. Availability of products Some of our products are made especially for you and are not immediately in stock. In these cases, the production time can vary between 3 and 5 weeks depending on the product size, quantity and individual specifications. This applies in particular to:

  • custom-made products
  • Orders in out-of-stock colors
  • Products that are not available in stock

3. Delivery times Delivery times vary depending on the origin of the products:

  • Products from the USA: 6-10 business days after completion of production.
  • Products from the EU: 3-5 working days after completion of production ( plus a tolerance of ±3 days ).

4. Production and delivery time frames Please note that the production and delivery times stated are estimates. In rare cases, unforeseen delays may occur, of which we will inform you immediately.

5. Communication and updates We will keep you informed throughout the process:

  • As soon as your order goes into production.
  • After completion of production.
  • With a tracking number once your package has been shipped.

6. Sustainable shipping We work with DHL GoGreen to ensure environmentally friendly shipping methods. In this way, we help reduce CO2 emissions and make a sustainable contribution.

7. Customs and import fees For orders from non-EU countries, additional customs or import fees may apply, which must be borne by the customer. We recommend contacting the relevant customs authority for information on any costs.

8. Returns: for more information about our return policy please visit Kraftathlet Return Policy

9. Contact us If you have any further questions about your order or our shipping policies, please contact our customer service:

Thank you for choosing Kraftathlet. We will do everything we can to deliver your order as quickly and smoothly as possible!